Thursday, November 17, 2011

Another training ends

It's really tiring conducting a training. Really.

Sometimes you'll feel that you are out of words while you are still saying something.

Now the training I'm doing is about once per 2 months, I can say that I met different group of people everytime.

Some will be very excited involving in your activities, or responding to you. Some are just so quiet that you need to find a way to lift their energy or get them involved. Some, like the person in the current training, keep on challenging you, asking you a lot of questions whenever you said something, and the worst part is, the question is meaningless. Just like for example, what is the difference between 'shit' and 'sheet'? do they have same pronunciation? (faint!) The questions are in Mandarin but the type of questions he asked are just as foolish as this. He's not really trying to learn but playing fool in here.

Actually from what he speaks, he seems like knowing everything, he has experience in call center, he has dealt with difficult callers, he has travelled to European countries and knows foreigners, he checked information from the web all the time...... So for this kind of fella, do you believe he doesn't know what's the difference between 肥 and 胖, or 侵略、侵袭、侵犯, or 字典、词典、辞典…… this is not work-related at all! And sometimes I'll answer him, but most of the time, I'll just tell him, "go google it if you really want to know the answer because it's not used in your work at all."

But still, actually he's only being playful, he got certain skills and knowledge, it's just he makes himself be so arrogant and be the "bighead" among the class, this is what I don't really like him about. Actually the story seems to end after today, at least for the moment. But in the future, if I need to work with him again, it'll be another headache.

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