I believe that today definitely is the most exciting day for our new agent, Jamil...
Susan and Jeff both on MC, there is no Korean agent available, as a newcomer, he has no choice but to go into work, start his first 'one-man show'!
Although today is Friday, Korean incoming calls still more than English and Mandarin, the total calls that 3 of us got still lesser than him. Anyway, as we know that he was the telesales person for one of the leading IT company before, so taking calls is not a big problem to him, it's just his technical knowledge is still not enough.
And he also became the first ever, got the compliment before he officially go on live, Amazing!
Luckily today is Friday and the 3Q closing is over, we have much time to 'have fun' backing him up, haha! I think he'll be no problem on live very soon.
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真的很难想像，我这一天是怎么过来的。早上在新村看政府医生，下午匆匆吃个面就载了爸妈一起去KL同善，一直搞到5点才回家。然后，我“爽爽”地又去了一趟IOI City Mall买爸爸吃的五谷粉、血压计，“顺便”给自己买了一个我一直很想买却嫌贵的袋子犒劳自己。 一天下来，身心都很疲...
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Daddy, 今天是您的生忌。妈妈说，一切由她处理，就简单的拜祭就好，我们不需要特地请假。 当年，因为一些时间上的拖延，以致阿公和阿嫲没能及时在你出生当天去登记，日期也没有写准，所以您身份证上的出生日期没能放上正确的日期。阿嫲只记得您农历生日是四月初七，却不知道阳历... -
The first day of August has marked the 3rd birthday for my little nephew, whom we call him "Boy Boy". No doubt he's still ver...
2 comments:
after reading ur blog, i had thinking of X-file ~ Agent Mulder & Agent Kelly !! Agent Yoke Fun, Agent Jamil ... hahaha
For those who receive calls directly from the users/customers, we call ourselves "agent"... hehe
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