I believe that today definitely is the most exciting day for our new agent, Jamil...
Susan and Jeff both on MC, there is no Korean agent available, as a newcomer, he has no choice but to go into work, start his first 'one-man show'!
Although today is Friday, Korean incoming calls still more than English and Mandarin, the total calls that 3 of us got still lesser than him. Anyway, as we know that he was the telesales person for one of the leading IT company before, so taking calls is not a big problem to him, it's just his technical knowledge is still not enough.
And he also became the first ever, got the compliment before he officially go on live, Amazing!
Luckily today is Friday and the 3Q closing is over, we have much time to 'have fun' backing him up, haha! I think he'll be no problem on live very soon.
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真的很难想像,我这一天是怎么过来的。早上在新村看政府医生,下午匆匆吃个面就载了爸妈一起去KL同善,一直搞到5点才回家。然后,我“爽爽”地又去了一趟IOI City Mall买爸爸吃的五谷粉、血压计,“顺便”给自己买了一个我一直很想买却嫌贵的袋子犒劳自己。 一天下来,身心都很疲...
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I received a lot of wishes from FB today. I'm grateful about that, really thanks for their greeting and wishes. One friend of mine to...
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妈, 忘了从哪一年开始,我每一年的生日都会请假在家,陪着您还有爸爸还有BoyBoy一起去逛街吃饭。我们的庆祝方式永远都不豪华,也不热闹。只是一家人吃个饭逛个街我也觉得很幸福。 今年,是我第42年庆祝生日,却也是第一次你们都没有在的一年。去年我们曾经说过,今年我的生日刚好落...
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after reading ur blog, i had thinking of X-file ~ Agent Mulder & Agent Kelly !! Agent Yoke Fun, Agent Jamil ... hahaha
For those who receive calls directly from the users/customers, we call ourselves "agent"... hehe
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