Monday, December 1, 2008

Bad dining experience

It really wasn't a good experience dining in this lousy restaurant, especially it's located in such a high-class shopping mall and with such expensive charges.

At first, the waiter was joking with his colleagues (the other waiters) when taking our order, despite our face turned red.

Then, after half an hour later, when we found that we had been waiting too long for our food, and checked with the waiter and manager, they realized that the waiter forgot to place our order. Some of us already pissed off, even shouted to the manager.

OK, the manager promised to serve our food in 10 mins. At least he kept his promise...... 90%. Our first food was served in 10 mins, but then, still got one of our order was missed. They forgot to make it! Gosh~~ my friend really cannot tahan already and directly throw his tantrum to the manager, regardless other customers might hear it.

The manager promised to give us discount, but the most he could give us is 5% only. Not even cover the 10% (worst) service charge!

You know what excuse he gave us? They have no time to train the newbies, and people make mistakes.
We really cannot tahan that after such a mistake that they have made, they still got such excuses for that. This is not a normal mamak stall or kopitiam, it's a sushi restaurant inside the KLCC! How could they provide such a lousy service to us. Even mamak stall is better service than these fella.

After 'eating' all the 'gas' into his stomach, my friend which order was missed, finally had his dinner at another cafe. That lady who served us with her 'sunshine' smiling face, has somehow calmed his anger. :)

Anyway, for that lousy restaurant, don't expect I'll go back again.

No comments: