Today before I started to work, just right after I stepped my feet into the office, my teammate was excitedly telling me that, the new guy has taken his first call and asked me to help him out.
Luckily, the caller was our regular user. She is quite nice and friendly, when she knew that the person who took her call justnow was a new guy (of course I was the person who told her... :P), she was a bit surprised but could expect that, because he sounds shy and nervous.
Actually he's still under training period and should not take any real call from our users yet, but since our call frequency was quite high just now, only one person was not enough to handle, that's why he has to pick it up. It was lucky because he didn't get the call from our difficult users, but on the other hand, it's also a good experience for him as a new agent, hopefully he could learn some lesson from his very first call by now.
My last day
Today marked the official last day for me as a working human.... I'm officially "jobless" 😆 I can't tell what this feelin...
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I received a lot of wishes from FB today. I'm grateful about that, really thanks for their greeting and wishes. One friend of mine to... -
妈， 忘了从哪一年开始，我每一年的生日都会请假在家，陪着您还有爸爸还有BoyBoy一起去逛街吃饭。我们的庆祝方式永远都不豪华，也不热闹。只是一家人吃个饭逛个街我也觉得很幸福。 今年，是我第42年庆祝生日，却也是第一次你们都没有在的一年。去年我们曾经说过，今年我的生日刚好落...
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不知不觉，已经一年了。 在这一年期间，发生了疫情，来了个MCO，然后又RMCO，现在又CMCO。待在家6个多月，回了office一个月又被“赶”回家里。看着每天4位数的新确诊人数，感觉疫情已经控制不了。我们，还安全吗？ 这样一来，反倒感觉有点欣慰。因为爸妈不需要为疫情的爆发而...
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